our process

Luxury living, streamlined

From the design and installation of your home experience to maintenance and service of our systems, we tailor every component of your project to fit your individual lifestyle. Like a technology concierge, we bring everything together to create the ideal system for you.

Everything we do springs from your interests, passions, ambitions and ideas. And our process transforms your environment without ever disrupting your daily routine.

How we do it all

Process

Meet client at home and listen

Determine lifestyle requirements

Identify technologies to achieve expectations

Engage partners and vendors

Build and program tech infrastructure offsite

Install system with minimal disruption

Provide testing, calibration, and training (TCT)

Begin system monitoring and remote support

Quietly behind the scenes

In 2014, Synergy CTS remedied a major industry shortcoming by completing as much of every build offsite as possible. This approach minimizes the time in your home and on your customary day-to-day life. Clients are pleasantly surprised time and time again with how quickly our team gets their connected systems up and running.

Home Theater Installation - Florida

Trusted partners ensure deadlines

We respect our clients’ timetables and expectations. Always hitting our deadlines is a defining characteristic of Synergy CTS. Our confidence comes from working with the best of the best builders, architects, designers, manufacturers and distributors who are all as committed to fulfilling our clients’ goals as we are.

For enduring system performance

We recognize that the job does not end at completion.
The LastMile™ team at Synergy CTS:

Continually monitors your technology


Remotely identifies and corrects any problems


Is based locally for fast, efficient resolution


Is staffed by technicians who designed, built and programmed clients’ systems, not by anonymous call center representatives


Provides perpetual technology support and maintenance by service level—Bronze, Silver, Gold, Platinum, Professional and Estate